Best Auto Repair, Pittsburgh

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INSURANCE QUESTIONS

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 412-795-4059 or make an appointment online!

What People Say About Us

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    Did a bang up job after a rear end collision, nice detailing looked like a new car

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    Amazing service, extremely professional and they did beautiful work. Looks like the day I bought it.

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    Friendly, polite front office staff. Willing to discuss any mechanical or cosmetic issues that arise. Honest, timely and good value for my repairs.

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    Very friendly and exceptional work. Always able to fit our vehicles in and makes sure they are perfect for our employees

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    ARS is the best! Better than 5 stars! I had my car in for repairs after I hit a truck tire laying in the middle of the parkway. The heat shield etc were damaged. Justin looked at the damage, ordered the parts and it was fixed within a week. Everyone is just great to work with. Also when I picked up my car they had it spotless and looking like new! I highly recommend them for ANY automotive needs!

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    Do not waist your time with anyone else in the area Chris and his guys are hands down best in The area . I promise these guys are in a whole different category from other paint and body shops. Guaranteed I'll be a life long customer

Call us for service: 412-795-4059

BBB Accredited Business
AAA Approved Auto Repair
ASE Master Technician
AC Delco
I-CAR TECH
FCA certification
Ford certification
GM certified
Hyundai certified
Kia certified
Nissan certified
  • Car Care Aware