Best Auto Repair, Pittsburgh

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CUSTOMER SERVICE

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

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    Did a bang up job after a rear end collision, nice detailing looked like a new car

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    Amazing service, extremely professional and they did beautiful work. Looks like the day I bought it.

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    Friendly, polite front office staff. Willing to discuss any mechanical or cosmetic issues that arise. Honest, timely and good value for my repairs.

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    Very friendly and exceptional work. Always able to fit our vehicles in and makes sure they are perfect for our employees

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    ARS is the best! Better than 5 stars! I had my car in for repairs after I hit a truck tire laying in the middle of the parkway. The heat shield etc were damaged. Justin looked at the damage, ordered the parts and it was fixed within a week. Everyone is just great to work with. Also when I picked up my car they had it spotless and looking like new! I highly recommend them for ANY automotive needs!

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    Do not waist your time with anyone else in the area Chris and his guys are hands down best in The area . I promise these guys are in a whole different category from other paint and body shops. Guaranteed I'll be a life long customer

Call us for service: 412-795-4059

BBB Accredited Business
AAA Approved Auto Repair
ASE Master Technician
AC Delco
I-CAR TECH
FCA certification
Ford certification
GM certified
Hyundai certified
Kia certified
Nissan certified
  • Car Care Aware