Best Auto Repair, Pittsburgh

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Ask Six Simple Questions to Select the Right Auto Repair Shop

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

What People Say About Us

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    Did a bang up job after a rear end collision, nice detailing looked like a new car

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    Amazing service, extremely professional and they did beautiful work. Looks like the day I bought it.

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    Friendly, polite front office staff. Willing to discuss any mechanical or cosmetic issues that arise. Honest, timely and good value for my repairs.

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    Very friendly and exceptional work. Always able to fit our vehicles in and makes sure they are perfect for our employees

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    ARS is the best! Better than 5 stars! I had my car in for repairs after I hit a truck tire laying in the middle of the parkway. The heat shield etc were damaged. Justin looked at the damage, ordered the parts and it was fixed within a week. Everyone is just great to work with. Also when I picked up my car they had it spotless and looking like new! I highly recommend them for ANY automotive needs!

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    Do not waist your time with anyone else in the area Chris and his guys are hands down best in The area . I promise these guys are in a whole different category from other paint and body shops. Guaranteed I'll be a life long customer

Call us for service: 412-795-4059

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